For security purposes, first-time orders can only be sent to the cardholder’s billing address or to the address of a company that we will independently verify at a later date.
To avoid delays, please ensure that your billing address is the same as the one on your card statements and that you have entered the cardholder’s name exactly as it appears on the card.
Furthermore, please ensure that you have entered your contact details correctly, so that we can contact you should it be necessary to do so.